Terms of service
Terms of Service
Welcome to Elaira Piercing! By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our services.
1. General Information
1.1. Company Details: Elaira Sdn Bhd operates under the laws of Malaysia.
1.2. Eligibility: By using our website, you confirm that you are at least 18 years old or have obtained parental/guardian consent.
2. Products and Services
2.1. Product Description: We make every effort to ensure that the images and descriptions of our products are accurate. However, slight variations may occur.
2.2. Hygiene Policy: All piercing jewelry is sold as-is, ensuring they meet stringent hygiene and safety standards.
3. Payments
3.1. Accepted Payment Methods: We accept payments via [credit/debit cards, e-wallets, online banking, etc.].
3.2. Pricing: All prices are listed in MYR (Malaysian Ringgit) and include applicable taxes unless stated otherwise.
3.3. Order Confirmation: Orders are only confirmed upon receipt of payment.
4. Shipping and Delivery
4.1. Shipping Areas: We deliver within Malaysia and internationally where possible.
4.2. Delivery Timeframe: Orders are processed within 7 working days and shipped via trusted courier services.
4.3. Risk of Loss: Once your order is shipped, we are not responsible for lost or damaged items during transit unless you purchase insurance.
5. Returns and Refunds
5.1. Eligibility: Returns are only accepted for unused and unopened items in original packaging. See our [Return Policy] for details.
5.2. Exclusions: Due to hygiene concerns, worn jewelry and custom items are non-returnable.
6. Intellectual Property
6.1. All content on our website, including images, text, and branding, is the property of Elaira Piercing or Elaira Sdn Bhd and may not be reproduced without permission.
7. Limitation of Liability
7.1. Product Use: Elaira Piercing is not liable for any complications or allergic reactions caused by improper use of jewelry. Please consult a professional for piercing care.
7.2. Website Use: We do not guarantee uninterrupted or error-free access to our website and will not be held liable for any losses resulting from website downtime.
8. Privacy Policy
8.1. By using our website, you agree to our collection and use of personal data in accordance with our [Privacy Policy].
9. Governing Law
9.1. These terms are governed by the laws of Malaysia, and disputes will be resolved in Malaysian courts.
10. Changes to Terms
10.1. We reserve the right to modify these terms at any time. Changes will be updated on this page and will apply immediately upon posting.
11. Contact Information
If you have any questions about these Terms of Service, please contact us at:
admin@elairapiercing.com
This Terms of Service ensures clarity, protects your business, and complies with Malaysian legal standards. Let me know if you'd like to tailor it further to fit specific business practices!